Privacy Policy

Privacy Policy

Introduction

At https://basement-clearance-experts.vibereports.co.uk, we are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy details our practices regarding the collection, storage, and management of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) in the United States
  • Utah Consumer Sales Privacy Act (UCPA), Connecticut Personal Information Protection Act (CTDPAA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered under the domain https://basement-clearance-experts.vibereports.co.uk. However, please be aware that this policy does not extend to third-party platforms, applications, or services accessible through links on our site, as they have their own privacy policies that govern data collection and usage.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and online services as authorized users.
  2. Visit any of our websites linked to this Privacy Policy.
  3. Engage with communication from us, such as newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account creation and maintenance.
  2. Payment Information: Transaction details for purchases made through our platform.
  3. Financial Information: Data associated with your financial transactions and accounts.
  4. Purchase Information: Records of products or services you have acquired from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when accessing our apps.
  6. Location Data: Geographic data provided by your device when using our location-based services.
  7. Feedback: Comments, reviews, and responses you share with our team.
  8. Social Media Information: Publicly available data from social media platforms when you interact with us on these platforms.
  9. Product Information: Details about products or services that interest or purchase from us.

We collect this information through direct user input, interactions with our digital platforms, and automated technologies such as cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionalities.
  • Preference Cookies: Remembering user preferences and settings.
  • Analytics Cookies: Tracking aggregated data to understand how users interact with our site, helping us improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by applicable laws. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to secure your personal data:

  • Employing encryption for data in transit and at rest.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children.

Your Rights (Depending on Your Location)

In accordance with applicable privacy laws in various jurisdictions, you have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data under certain circumstances.
  • Restriction: Limiting the use or processing of your data in specific situations.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right not to be discriminated against for refusing certain data processing activities.

To exercise these rights or if you have data-related queries, please contact our dedicated privacy team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for updates.

Contact Information

For any questions, requests for unsubscribe, or inquiries regarding data privacy, please reach out to us: